The Railway HRMS portal implements robust security measures to protect employee pass applications and personal data.
Understanding these security features is crucial for seamless pass management through the digital system.
Login Authentication Process
Initial Access
- Access HRMS portal using unique 6-character HRMS ID
- Enter password (default is Test@123 for first-time users)
- Verify using OTP sent to registered mobile number
- Mandatory password change required during first login
How to Book Railway Employee Pass with OTP Generation
- Click Pass > My Issued Passes > Send SMS
- Generate fresh OTP before ticket booking through HRMS
- OTP validity limited to 20 minutes for security
- Maximum three prints allowed per pass
- Unique Pass Number (UPN) provided for each issued pass
- Exact match of first 16 characters of passenger names
- Precise age and gender verification during booking
- Separate UPN generated for attendant passes
- Valid railway employee ID card mandatory during journey.
Data Protection Measures
Access Control
- Role-based access restrictions for employees and pass clerks
- Immediate access termination for retired/terminated employees
- Principle of least privilege implementation
- Regular compliance and vulnerability assessments
Encryption Standards
- 256-bit encryption for data in transit
- Secure SSL certificates for data protection
- Regular security audits and updates
- Encrypted storage of personal information
Technical Support
Helpdesk Contacts
- OTP issues: 7267910583, 9953780947
- Pass module support: 9891643886, 9069161539
- Email assistance for technical queries
Remember to generate fresh OTP before initiating ticket booking and ensure all passenger details exactly match the pass records for successful reservations.
